Legal notice
Refund & Exchange Policy
Overview
At The Ornament Studio, we strive for complete customer satisfaction.
We offer exchanges for items that are damaged or incorrect upon arrival.
Conditions for Exchange
Exchange requests must be made within 14 days of receiving your order.
The item must be in its original, unused condition with all packaging intact.
Please provide clear photos of the defect or issue when contacting our support team.
Non-Refundable Items
We do not offer cash refunds; however, we are happy to provide an exchange or store credit for eligible cases.
Terms of Service (Short Version)
Acceptance of Terms: By using our website and placing an order, you agree to these terms and conditions.
Pricing & Availability: All prices are listed in GBP (or your chosen currency). Prices and availability of products are subject to change without notice.
Privacy: We respect your privacy and will never share your personal information with third parties, except as required for order fulfillment and shipping.
Liability: The Ornament Studio is not liable for any damages resulting from the use of our products.
Business Name: The Ornament Studio
Owner: Muhammad Ahsan
Email: theornamentstudio098@gmail.com